SEROWE ADMINISTRATIVE AUTHORITY

Public relations is a unit under council management. Its mandate is to ensure that a positive image is maintained and also to maintain fully documented body of information for council.

It is also responsible to ensure customer satisfaction by carrying out surveys and researches on customer needs, communication findings and recommendations to the council. We also promote and educate our community about council services through pamphlets, posters and road shows.

Service standard

Complaints solved within 14 working days